Maya Business Manager

I led the design of a web-based platform that gives enterprises and multi-branch merchants centralized control over their payment operations.

Responsibilities

Strategic design leadership
Design operations
Product collaborations
Stakeholder management
UX/UI design

Platforms

Year

Web

2022-2024

Regine Visda
Jake Nunez

I shaped the overall design vision, from workflows and information architecture to scalable UI components, creating a clear, efficient digital space that helps business owners manage operations online. By simplifying navigation and rethinking onboarding, we ensured users can easily adopt the platform and fully benefit from its growing capabilities.

We transformed an overwhelming, inconsistent navigation into a streamlined, data-driven IA grouping tools by workflows, prioritizing key actions, and adding smart defaults to cut friction. Clear labels, intuitive icons, and spacious layouts now make reports, settlements, and onboarding tools easy to find and use.

Business Banking

Loans have become a key feature of Maya Business Banking and are now fully integrated into the Business Manager platform.

The design goal was to make the feature easily accessible without appearing intrusive or overly promotional. From discovery and application to usage and repayment, the design was carefully crafted, user-tested, and refined to ensure a seamless and intuitive experience before launch.

The new experience introduced guided onboarding, inline tooltips, and progressive disclosure, making setup intuitive even for new business users.

The interface has now better accessibility by utilizing clear language and enough space to breath so users can complete their tasks easily.

Introduced better color contrast, keyboard navigation, and semantic markup for improved accessibility.

Optimized page loading speeds and reduced UI latency to support business users working in fast-paced environments.

Legacy screens were mostly desktop-focused and didn’t scale well. Maya Business Manager was designed with responsive principles from the start, ensuring merchants and business owners could access critical tools on the go

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