Eugene R. Gagolinan
Product & User Experience Designer
Accomplished Product Design leader with over two decades of expertise in Product, UX and Visual Design. The past decade has been dedicated to driving digital transformation in fintech across various channels for consumers, merchants and enterprises. Played a pivotal role as a design leader in shaping PayMaya’s success and its evolution into Maya, the Digital Bank.
About
Areas of Expertise
Product and UX Strategy, User Experience and Interface Design, Design Systems, Product Development, Leadership & Team Management
Soft skills
Prototyping (Figma, Sketch, Adobe XD), User Research and Testing (Google Analytics), Project Management (Miro, FigJam, Notion, Jira, MS Office), Developer Handoff (Zeplin, Figma), Front-end basics (HTML, CSS, Java), Graphic and Visual Design (Photoshop, InDesign, Illustrator, LR Classic), Motion and Interaction (After effects, Lottie, Figma, Premiere)
Technical
Work experience
Apr 2022 - May 2024
Maya Bank
Product Design - Senior Manager
Led the Business Design team, driving UX strategies and responsible for increasing customer engagement, boost acquisition, product adoption, and user satisfaction. Oversaw design strategy and implementation of internal tools and projects. Designed core experiences for key Maya app projects from inception to scale.
Jan 2016 - Mar 2022
PayMaya
User Experience Design- Manager
Responsible for end-to-end design strategy for PayMaya products and internal tools, led the design team in developing key features that drove month-over month user base growth, app engagement, retention rate.
Nov 2013 - Dec 2018
Voyager Innovations, Inc.
UI/UX Designer - Senior Lead
Led the design team overseeing the fintech and entertainment category projects, delivering and maintaining UX/UI designs for 10+ products. Focused on planning and advancing PayMaya’s development over the last two years.
Jun 2011 - May 2013
Smart Communications
UI/UX Designer - Senior Lead
Designed user interfaces for Smart’s IP-based consumer products and services, seamlessly integrating telco-specific features to enhance customer experience. Led the design and delivery of products across multiple platforms, including native Android and iOS apps, mobile web, and desktop websites.
Jan 2007 - May 2011
ABS-CBN Multimedia
Creative Team Leader
Led the marketing team’s creative vision, designing interactive content for online, TV, radio, and print in collaboration with game developers.
Aug 2004 - Dec 2006
Colorfields Digital Graphics
Multimedia Designer - Level 2
Created original visual design concepts for clients and digital assets ensuring high-quality prepress production. Collaborated with clients and marketing teams to deliver cohesive and visually compelling brand experiences.
Feb 2004 - Jul 2004
Digiprint Designs Corporation
Founding member - Creative Director
Designed and produced yearbooks for schools at all levels, ensuring high-quality layouts and print production. Created custom covers, page designs, and graphics while maintaining brand and school identity. Collaborated with clients, editors, and printers to meet deadlines and deliver polished final products.
Aug 2004 - Dec 2006
EZHighway I.T. Incorporated
Web Designer / Web Consultant
Designed websites for Philippine Basketball teams, businesses, and celebrities.
Jun 2002 - Aug 2002
Summit Interactive
Multimedia Designer
Designed digital artwork, screensavers, and online assets to complement FHM Philippines Magazine, enhancing its digital presence and audience engagement.
Education
2008 - 2012
De La Salle university
Graduate School of Business
Masters in Business Administration
(completed 57 units)
1998 - 2002
San Beda College
Mendiola, Manila
BSC Business Management & Entrepreneurship
1994 - 1998
University of Santo Tomas
España, Manila
High School